- Rental location incorrectly listed as on airport site - Rental company had given my car to someone with similar name(!), after prolonged wrangling eventually given downgraded car - Auto Europe not interested at all, customer service non-existent - Took SIX WEEKS to respond when these issues were raised during which time they had done absolutely nothing, essentially saying I needed to pursue it myself - Stark contrast with competitors such as Holiday Autos whose customer care is excellent - A shameful display. I bitterly regret using Auto Europe and certainly won’t be making this mistake again