Full Damage Cover is a RIP-OFF! Pure SCAM! Their prices are very high compared to other brokers. Just shop around and you'll see! I've been using autoeurope for the past 4-5 years, renting +20 cars, always opting for their full damage coverage. But guess what? I never had to use it until recently. In January 2024, I returned a car to Sixt with a tiny scratch on the front bumper, and what do they do? charged me with a €1400 bill! So, I file a claim with autoeurope on 01/02/2024 to use the "Full Damage Insurance", sending in all the documents they asked for. For the past two months, I've been hounding them, emailing and calling over 10 times, but nada! They just ignore me, pretending they never got my docs. That's a load of bull because every time I email, I get a confirmation with a reference number! Autoeurope is straight-up trying to stiff me. If you want to play it safe and not throw your money away, steer clear of autoeurope. Go directly to rental companies with full coverage. Sure, it might cost a bit more, but at least you won't end up in this mess. Make sure the broker has an ANVR and SGR badge!! I'm done with autoeurope. I'm taking my case to my lawyer and filing complaints to european customer center, ECRCS, and whoever else needed. And here's a message for Autoeurope: Before you ask for my voucher number, talk to your employee Fabiana. She knows what's up. And do me a favor, check how your staff conveniently "forget" about over 10 follow-up emails and calls, and claim they didn't get my docs. Your customer service sucks big time!!!!