I would be wary of using this firm. They offer sometimes good prices if booking in advance, you pay them , but youre reliant on the particular car hire company they have sourced, delivering the service. If the actual hire company is busy, looks at the price theyre getting from AutoEurope, and sees its low compared to what they can hire it out for now, I think they find reason not to supply, eg you're 30 mins late, its gone, or your credit card name isnt quite exactly whats on your driving license. So theyll happily leave you in the lurch, or ask you to rebook at spot rates. You end up shafted ! The practical issue is the actual agency doesnt have much regard for AutoEurope, so theyll try and duck out if it suits them. Beware ! Quite how the credit card cos allow this Im not sure, i think the way to deal with it is via the consumer credit rights youve got in the uk at least but i believe there are similar around Europe.