Pure scam!! We had booked a Station Wagon category via Auto-Europe. Unfortunately, we were not informed that this model was unavailable, a fact I only discovered after contacting your agency following a delay with my Air Canada flight. After our flight changed on August 28, we attempted to adjust the vehicle pick-up time. During the call, we were informed that it was not possible to simply modify the pick-up time, and our reservation was altered. We were downgraded to a smaller vehicle the car type from CWMR to SFMR, while the original price remained unchanged. Finally we got lied by europcar agent and trap into signing an upgraded. Long story short we are overcharged 3k$ ....