Although initially, it seemed to be a good experience, I got totally screwed by Europcar who was the actual renter at Paris Charles de Gaule airport. Basically they said they did not have the car I rented and prepaid, forced me into an upgrade telling me it would be at no cost but 2 weeks after the rental is finished they send me an invoice (and take the money on my credit card) for an upgrade. Another 2 weeks after, I get an invoice (and they take the money as well) for damages on the car...which there were none.. plus 2 other transactions appeared on my credit card from them that got reversed a few days after... I contacted Auto Europe to get explanation and get those reversed but they had no interest at all in helping.. basically they got their money and did not care about the rest.. very disapointing... Be VERY careful if you deal with them.