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S Harvey
I rented through Auto Europe and thought we had received a great deal, however we had to add an extra day to our trip and that is when it all went down hill. To add 1 extra day on the rental was very overpriced and had to downgrade the vehicle just to keep the pricing affordable. When we got to the airport to pick up our rental the counter rep offered us additional insurance which we refused. The rep was adamant that we take it. I told my husband that our care coverage would be enough so we politely told him no we did not want it. When we received our credit card statement, the additional charge from Fox was on our bill. Auto Europe refused to help us and Fox said we signed for it. I would not recommend Auto Europe or Fox Rental Car and I am very disappointed in the reps deceptiveness.
1 month ago
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Auto Europe has a 1.1 average rating from 147 reviews

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