Review of Auto Europe My experience with Auto Europe was extremely disappointing. I booked a car through their service (Voucher № EU22630753), providing all required information, including my flight number so that the rental provider could track any delays. On the day of the rental, my flight was delayed. Upon arrival at the pick-up point, I was informed that no car would be provided. Auto Europe refused to refund the payment, claiming I was responsible for personally reporting the delay. This raises the question: why do they request flight numbers if they do not use this information to assist the customer? In fact, the rental service was not provided. Nevertheless, the company retained the full payment, refused to accept responsibility, and even refused to verify whether the payment was passed on to the actual rental provider. I consider these actions to be wrongful retention of funds for an unprovided service. The company completely dissociated itself from any responsibility and demonstrated absolute disregard for customer support. I do not recommend using Auto Europe. In any unexpected situation, you will be left entirely on your own, without assistance and without a refund.