Login
Start Free Trial Are you a business?? Click Here
Steve
The car hire wasn’t cheap so I expected reasonable service. Firstly I booked the car for 9pm and after I’d paid I was told that the car hire office closed at 9pm and I would have to pay another 25 Euro to collect the car after 9. Apparently I should have noticed the time limit in the “small print “ of the terms and conditions. Having paid the extra for arriving after 9pm. I was given a car that was over 10 years old, in very poor condition with engine problems. I complained but was told it was the only car available. At that time in the evening I had no option but to take it. The next day I phoned to complain and was told if I returned the car (45 minute drive away) at the end of the day, they might have something better. I couldn’t risk the car breaking down so returned it at my expense and wasting the first day of my holiday and they provided a better car. I don’t think any other company would have offered me a car in such poor condition. I complained to AutoEurope about the standard of the car. They offered me no assistance whatsoever and said that my contract was with the car hire company....beware when dealing through a broker...they accept no responsibility if problems arise. I certainly wouldn’t use AutoEurope again
5 years ago
Read Auto Europe Reviews
Auto Europe has a 1.1 average rating from 147 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial