This company is a fraud ! You book online through their website and they let you buy an insurance with no excesses, which is quite pricey. Once booked and you arrive at the terminal to get your car the agency tells you nothing is covered except for the body and even in that case vandalisms or another other cause that is not an accident with a clear guilty is exempted. You are then forced to pay 30 euro / day more which is doubling your rent. They say in the contract it's mentioned and the funny thing is that it says everything is included and then the opposite in a very little clause available only if you download a PDF of 14 pages. When you call them before booking obviously they don't answer and they give you no help afterwards. I am planning to open a procedure against them for lack of transparency towards the cunsumers. I highly discourage to go through them for your reservation