Autodoc are part of BuCarParts. I purchased a part online, it was faulty. When I asked to return it I was told it had to be sent to Germany (they have no physical UK presence) at my cost. After pointing out UK law on this they relented and agreed to pay for the postage to Berlin. Then they said I never sent it, when I produced proof of delivery then 'found it' again and told me it would take another 3-5 month to have the part 'inspected', before they could consider a refund. In total at least 8 months from when I told them it was faulty. Avoid this company, totally untrustworthy.