I have used them a couple of times and they do have 7-40days delivery in total, and the 5-14 of them is the delivering company. I have got one package where cooling fluent did destroy the package, but i did get my money back. Beside of that i have no problems at all. Costumer service is not so helpfull and if you give them your car model they say "THIS IS THE PART" Dont belive in that, order bout types and resend the one you dont need, much easyer. I recommend to buy "Easy to return" and you have 200days of return and the return is already buyed. Much easyer. But overall.. Look at the prices!! for that money you dont get service, you get good parts :D !! Love it.