Avoid at all costs. Literally, pay someone else more to actually get what you need in the condition you expect it.
The package was poorly packaged so came apart in transit and the social distancing courier left a pile of battered parts on my doorstep and legged it. They are not interested, have no care or even acknowledge that there was a problem. I could, at best, pay out of my own pocket to return the parts, but would only get a refund for goods if they were in an as-new state (which they clearly weren't).
They have a complete disregard for UK consumer rights laws (and are based in Germany). Every email will come from a different name and they will keep you trapped in a loop of endless nothing. I dread to think how bad a warranty claim might be with this scum. AVOID.
4 years ago
AUTODOC has a
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