Car was arranged a week ago for Wednesday (tomorrow). It was due to be delivered to me. I heard nothing so on Tuesday afternoon (just now) I phoned them. I was told that there was now no availability and I could not have car until Thursday. No notice was given and no contact made to me by them. I asked to speak to a manager but "no one was available". Someone "should contact me within 72 hours". I am due to fly out of the country and now have no way to get a car in time to take me and colleagues to the airport. (will have to pay for expensive taxis) Appalling company with no thought or concern for customers and does not honour bookings