Do not use this management company go through your insurer! The charges are hugely inflated and the service is appalling! My works vehicle took over 2 weeks to be repaired for a minor dent in the boot and cost nearly a third of the cost of the vehicle 2 weeks prior to the accident from a main dealer. My vehicle was handed back to me absolutely filthy and had decals missing which I ended up replacing myself. The vehicle was also covered in polish. My complaint took 5 months to get a response from Auxillis and not surprisingly they tried to defend their trumped up charges! The cost would have been more had I not refused the first rental vehicle agreement in which they where trying to charge £220 per day for a replacement vehicle and last time I looked I don’t drive a Ferrari to work. This company is shameful and the reason we pay so much in insurance premiums each year. You do not have to use this accident management service it is just another route to bleeding every penny possible from drivers hard earned pay packets. I have escalated my findings as I do not feel they are honest with their charges nor do they offer value for money.