Hire car was delivered to me with a tiny scratch on the side. The delivery condition sheet was not clear. After 4 days of driving the hire car the tyre blew up whilst I was driving. They sent someone to fix it and tried to charge me £150 for that when I’d driven it for 4 days. They stated it was my fault because in 4 days I had apparently driven 330 miles... not possible. After awful customer service, someone finally listened and looked into it and they had sent the wrong tracker report. They sent it for someone else’s car!!! They then took 2 months to fix my car because it was Christmas and no one wanted to work. Once I finally got my car back they tried to charge me £500 for a tiny scratch on the hire car which was there from the beginning. They then stopped that and tried to charge me £270 for something if I’d have fixed it myself I could’ve done it for £50. Absolutely awful service. They try to rip off customers. If I hadn’t have known better I would’ve paid. They are awful.