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Simon Lacasse
They are us 177$ CND for a carry on. So 354$ for me and my girlfriend. I have no words. I never had an issue with any airline ever. Please do something about this. After that the told us to book online for the luggage it will be less expensive. So i did and i went to buy one big luggage to put our 2 small one inside of it. So it was supose to be less expensive. Book the luggage on the website, told us that they will send an email confirmation in less then 8h...never got it. Went to the airport...told us that we need to pay for our check in and the luggage....297 CND. So we did....3 hours later i look on my credit card. They charge is 93.66$ CND on their website and they didnt send a email confirmation or receipt. We went to costumer service...they gave use telephone number...they never answer. Its only a robot talking...cant speak to anyone. Called my credit card Visa but they cant remburse me since i dont have a receipt or email confirmation. So its was close to 700$ CND more.
3 months ago
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avianca.com has a 1.7 average rating from 19 reviews

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