**A Disappointing Experience with Avianca Airlines** I scheduled my flight with Avianca Airlines in June 2024, planning to fly out of San Jose airport on December 1st at 9:45 AM. To make it on time, we booked a 7 AM puddle jumper flight. However, between July and November, Avianca changed our flight to 4.5 hours earlier, which meant we couldn't take the puddle jumper at 7 AM. This forced us to cut our trip short by one day and take the last flight from Santa Teresa to San Jose, costing us an additional $140 for the flight change and $425 for a hotel room on November 30th. I submitted a complaint to Avianca Airlines, explaining the financial burden caused by their flight change. Their response was a denial, stating that my confirmation of the flight equated to confirming the new schedule. Of course, I confirmed the flight, but that doesn't negate the significant adjustments and expenses we had to incur to make the 5:05 AM flight. Adding to the frustration, our flight from San Francisco and the return trip were equally disappointing. We had to pay for our own snacks, the legroom was horrendous, and the flight attendants were rude and seemed uninterested in their jobs. If we ever return to Costa Rica, we will certainly look for another airline. If no other options are available, we will reconsider our travel plans. I highly recommend avoiding Avianca Airlines. Our experience with them was the worst.