I lost my husband last year and was awarded the pension, I was informed there was some dispute, and since then there has been 0 contact, no emails, no calls. Cannot reach them as apparently they've received a high volume of calls for apparently a year now. It's bad enough to loose someone, then to expect to be made whole, then to be left in the cold with 0 ways to contact. I don't know what else to do. How is this an acceptable way to handle people who rely on your professionalism in such a difficult time? Shame on you.
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