From the moment I dealt with this company in December 2021 they have been nothing short of amateurish with their dealings with me. Not only did they make a complete mess of my annuity pension which resulted in numerous phone calls for which I was eventually compensated, but they have now made a mess of a back payment I was due.After numerous emails with out them responding I have had to call them from Thailand twice today only to be put on hold on each occasion for ten minutes and I finally gave up. Aviva PLEASE treat your clients better, this is not good enough.