I was to be shafted with a 50/50 Liability, despite the young lady failing to stop and give way to me at a Cross Roads as I was on the Main Road with the Right off Way, and she approached on a Minor Road and Failed to stop at the Road Markings instructing her to stop and give way at the Juntion. I did a SAR, access Request and finally for the first time saw a copy of the other parties "Statement of Truth" in their Claim, via a Independant Claim Handler called AUXILLIS. they simply wrote the opposite to my statement? and claimed it was my fault. Aviva however didn't have any initial qualified staff with 3xperience and knowledge to look at the pictures and evidence to work out the direction of the Vehicles from the Damage 3ach Vehicle Sustained, etc. They also didn't read through the ladies Statement and identify the Contradictions like " He came from the Next Juntion"? Only then to contradict and Say " He cut across the Parking spaces"? They were not interested 8n the evidence and simply wanted a Quick Settlement case closed and put my insurence premium up. Despite me being totaly innocent. I prepared all my own evidence and Explained with pictures the type of Damage you would 3xpect from a T Bone and a 45° accident. Aviva were so confused they put my evidence out to a Specialist who confirmed I was Totaly Inocent and what I said and the evidence proved the Lady was Soley Libal for coursing the accident. In the meantime they refused to renew my insurence, when I kicked up they sent a New Renewal about £200 more expensive, even though the accident wasn't my fault. I was innocent, they say if you have an accident your statistically more likely to have another One? So they increase your insurence premium even though its not your fault. Thus you are not put back into the Position you were in before the accident as the innocent Party. I this got insurence with someone else, this Refusal to Renew is Quite Common Practise. Any way since they passed it to their RECLAIMS DEPT? I've heard nothing from Aviva at all, no update at all. My car was however repaired and I'm driving it again. Its clear the initial Claims Screening Staff are not qualified in Accident assessment or investigation and cannot understand the Evidence you send them, years ago Insurence companies had their own in house Legal team, but know they justify the cost and then Outsource the Legal Work to Solicitor Firms. If I hadn't refused their initial descission of 50/50 Liability I would have been Shafted! Easy, Stress Free Process? Let us do all the Work ? I know await the final Out come at some time in the Distant Future of Space and Time.