Horrendously bad website for pensions. Stuck in the dark ages. About time they moved their tech into the 21st century. Visiting their website is like going back in a time machine. They expect you to fill in paperwork and post it as if it was still the 90s for any small change you want to make. They don't action stuff sent to email addresses that they themselves have provided. They make it nigh on impossible to transfer your pension to another company. Their CEO has a lot to be getting on with to ensure her company is fit for purpose. If she carries on prioritising nonsense like she is now, she'll find herself without a business to run.