Disgusted, waited for 23 minutes on the number to contact pensions, then to be told that it was a different department (TK), another 15 minute wait, then told that I had to speak to yet another department, 7 minutes later, I was cut off, Starting the process again... I want to leave, utterly awful customer service. Also the method described on their website, to withdraw funds from my pension, doesn't work. :(:(:(:(:(
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