Bloody where shall i start, the claim analysts are charlatans, they are paid to change your whole story and lyingly will also refer to the phone calls which are supposedly recorded, if you are in a fault claim then forget this company, they wont investigate the claim thoroughly they will label you as a fraud etc and close your claim/policy down without any notice, mind you they will also keep your premiums paid, if you try and clarify yourself the claim analyst will say he dont want to know and hang up on you, the guy i spoke to was a bleeding arrogant/ignorant person, you could tell from his tone and manner that this guy was a circus clown, aviva a MAJOR STAKEHOLDER? Nope!!! aviva a MAJOR STEALER! stealing money from hard working citizens, best insurers are AXA never a trouble, AVIVA Not recommending you to even my enemies, whosoever reads this review please do yourself a massive favour and “DO NOT USE THIS COMPANY AT ALL, PLEASE USE ANOTHER INSURANCE PROVIDER” ZERO RATED, 1 star rating is over generosity!! I WANT MY MONEY