Do not waste your money paying for insurance with Aviva! My parents are both 85, my dad has Alzheimers and life is very difficult. They have paid to insure their property all their lives and have ensured that it is well maintained. Last Sunday they had water pouring in through their sitting room ceiling. It was apparent that the roof was leaking due to very high winds and torrential rain through the night. The ceiling is badly damaged and the carpet is ruined. We had to get an emergency roofing contractor out to stop the leak and ensure the property was water tight. Aviva claimed that as it was not categorised as storm damage (in their opinion there had been no storm in the area), it was therefore not covered by their insurance policy. Disgraceful!
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