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Anonymous
Writing a bad review seems to be the only way to have a small chance of any customer service! So here goes! Ordered a dress for a wedding which is in 7 days time. They sent me the dress in the wrong size. I went on to see their returns policy to be told I have to pay for a label I PRINTED WITH MY PRINTER and postage. Even though the return is no fault of my own. It goes on to say on their returns policy if they've received a damaged or wrong item to contact them to rectify. Which iv done. 4 times. No reply. I then go check my bank statement to see they've took not one payment but 2 payments of different amounts!!! Contacted them again on both email and social media nothing! Iv had to open a dispute with my bank in hopes ill get my money back! Absolute scam artists!!! AVOID LIKE THE PLAGUE
3 years ago
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AX Paris has a 1.2 average rating from 299 reviews

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