If I could give ‘0 stars’, I would! Awful customer services. I recognised a fault with my order, within 10 minutes of placing the order, I had emailed them - they replied and said ‘we can’t make changes, stated on our website’ - I appreciate that and instead ask them to cancel, thinking I would then just re-order without the error. They again refused. They said they would wait for it to not be delivered (it hasn’t even been dispatched) and eventually returned, then issue a refund. I’ve explained how drivers don’t wait for a door answer anymore and designate what they think is a ‘safe space’, so they don’t have to re-deliver. No response. Awful customer service. Based on this experience alone, I will never order from them again - even if the quality had been amazing!