Disgraceful returns policy for such a large company. Deceitful and underhanded when it comes to returns. They charge for delivery then they also charge for returns AND to top it all off they then charge an EXTRA £2.50 for processing fee!!! So all in all to order and return an item costs you about £11 ! Shocked and horrified that a company in 2022 can get away with this sort of manipulation of extracting money from its customers. Before ordering from AX Paris, seriously consider whether the purchase is worth your money or not as a large chunk of this if you decide to return is lost.....into their pockets ! They state on their website that a full refund will be issued within the 14 days window for returns.....they FAIL to mention in the same paragraph about a returns fee AND a processing fee, this is only mentioned further down on their pages website ....which to be honest is a bit of a confusing way of stating something that could easily be said in 2 lines, ie.......if you return your item you lose your delivery fee ( £3.95), you incare a returns postage of £4.95 and you also incare a £2.50 processing fee for handling your return .....straight forward to the point but no they manipulate you into thinking you will just lose your delivery fee and will receive a full refund on your item.....a dishonest company that I will never use again. Things are expensive enough without an abhorant company stealing YOUR money !