Very Poor Customer Service Purchased an item which was worn once and it started to fray, advised their customer services who basically accused me of tampering with the item before i had even returned it. No communication but received a gift card for half the amount of my purchase, despite the goods being faulty and trying to request my refund they are ignoring my emails. Therefore i will be taking it further with my bank. Purchased a number of items from AXP but will think twice in the future, only wanted what i was entitled to ie a full refund for a faulty dress.......