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Samantha Peck
Had to return items as the sizing was inconsistent. I had four dresses of the same style and size but in different colours. Each dress fit completely different, either way to small or hung off me, but all a size 10. The lighter coloured dresses were see through as well. Returned them and was issued a refund in the form if vouchers as they were sale items. It states in thier terms and conditions that sale items are non refundable, but who scrolls through T&C's before they buy clothing. It should be made clear on the listing or at check out. I wouldn't mind but I can't afford to pay another £8 on postage and returns for items not fit for purpose. I ordered from them about a year back and had the exact same issue with sizing. Bought three of the same dress in different colours. The dresses were really nice and I kept one of them. The other two, although the same style as the one I kept, barely covered by arse when the other one came to my knees. Seems like they put all thier faulty items on sale, refuse refund and save losing profit. However, if items are faulty and can't be worn then they are basically stealing from you. So now I'm down close on £88 and stuck with a voucher I can't use. Nice! I won't use them again. Wish I had remembered the company name from the first time round. I will try to get a refund but given the fact there products are so poor, they scam you with thier return policy and thier lack of customer service I'm not hopeful.
5 years ago
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AX Paris has a 1.2 average rating from 299 reviews

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