I returned my items. Two of which were sale items at 14.99 each. There is no where on the site that states you'll not receive a full refund on sale items and only be given a credit note. I have asked Chantel (C/S Manager) who is pretty useless at her job! To lead me to the site where it states this? No answer after asking numerous times. I was also supposed to receive a refund of £29.98 but have instead received a credit note of £26.99, again I have asked why I've not rec'd the full refund of £29.98, again no answer from Chantel!!! Just an automated email reply staying if I am not happy then I need to write to customer services. I asked for someone to call me several times, nothing! I wouldn't mind if the site explained that sale items were non-refundable but it doesn't! And they have the audacity to given me a credit note short of what my refund is! Should be ashamed of yourselves! Terrible service AX Paris and terrible customer services Chantel! As a manager, you should know better than to ignore customers when they are clearly in the right. I've taken this dispute up with Paypal and if its not resolved will be heading to trading standards. Simply not on! I want my money back!