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George
Bought a orange top not jumpsuit from ax Paris. They had a sale on everything. when i received the jumpsuit, it was so see through it wasn't acceptable to wear to a wedding. so i have sent this back. i emailed ask about postage as i didn't receive a returns label, this was not an issue. The issue was that in the email they say that instead of receiving my money back i would receive vouchers???? bad quality of clothing why on earth would i buy from here again. Chantel the customer service manager was not helpful one bit. She couldn't even help me find on the site where it would states about receiving vouchers when clothing is on sale! i have checked the terms and condition, the return policy, check out point when buying, in the email confirmation and on the description of the item returns, NO WHERE DOES IT STATE ITEMS ON SALE IF RETURNED YOU WILL RECEIVE VOUCHER.
5 years ago
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AX Paris has a 1.2 average rating from 299 reviews

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