AVOID!!! I ordered 4 different dresses, which by the way were shocking quality! I sent back via royal mail next working day recorded and signed delivery costing £8.00! (what kind of company as well in this day and age doesn't offer free returns) cheapskates! I waited over 2 weeks before e-mailing for a refund, I was told to send over proof that I had sent the package back - which I did including a screenshot showing that the package had been signed for on the receiving end by AX PARIS! I was then told that my refund had been processed - it HAD NOT!! Therefore I took it further through Paypal! They had the audacity to ask me to close my paypal case! I think not?! Do I look like I was born yesterday? I knew I would loose my rights as a buyer so I didn't! dodgy behaviour or what. They then tried to say to Paypal that a refund would take up to 30 days because they had never received my parcel what utter LIES!!!!!! I then sent Paypal the evidence that ax paris had signed for the parcel and received it! They then closed the case in my favour and gave me back a full refund! TALK ABOUT DISGUSTING BEHAVIOUR TOWARDS CUSTOMERS!! SCAMMERS! MAKE IT SO HARD TO GET A REFUND AND WANT YOU TO GIVE UP WHEN YOU HAVE RIGHTS! I would keep your spending to the likes of bigger online retail companies who offer free returns and better quality clothing!