I would like to give no stars for this review!! They are terrible, no reply automated email replies and can not speak to anyone. I returned £188 worth of clothing that was not as described and did not fit, did not look like the website images at all. Returned the next day ( i had to pay for the expensive return - they ask for it signed for ) within 14 days, i returned them the next day. I have been waiting for a response ever since for my full refund. you can not speak to anyone, i ve emailed about 8 times and still automated replies, which is infuriating and disappointing considering they are now withholding my money!! I have heard nothing back from them at all, there is no contact number, no returns process and they can not even tell me if my items have been returned?! its a complete scam, do not order anything from this company - AVOID!!! Now i am down by £188 and i need this back, its been over the '30 day' and still no sign of it. Its terrible service all round, and i will be taking this further..