I had placed my order two weeks prior to the day I needed it. Three days from the due dates I had not received an update about the order. I reached to find out what’s happed to my order, two days later found out that my order wasn't ready and wasn't available in store and had to further wait for my order to be sent to the store. I had to modify my original order as what I wanted to purchase wasn’t available in store, to be told that what I had already modified was no longer available and to wait longer, I was not impressed. After all the hassle communicating back and forward over email, to then go to the store in the day of the baby shower to be told my order was not ready I was furious. I had to demand the lady to go look for it out the back, as I was assured it would be there. After waiting 10 minutes for the staff member to find it, I wasn’t apologised to after her being wrong and refusing to look for my order. At the end it least I had my order unlike my friend that had also purchased at the same time as me, also reached out to customer support and was told it would be there but there order was not there and where angrier then me. We had to get there gift sent to there house instead of it even does show up and had to write the address down 3 times as the lady kept throwing out the address. This review will be posted online unless baby village will reimburse me for my troubles and showing up to the baby shower empty handed.