same issues as some others. Got hit with unexpected high shipping charge on a return. Also, the order disappeared from my account, so who knows what happens when it's returned, and I won't have link to leave BAD review on their site. Customer service is just robotic agents who adhere to scripts and can't problem solve anything. Promise to have supervisor get back to me not honored. Will definitely stick to REI going forward.
1 week ago
Backcountry.com has a
1.6
average rating
from
85
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