I purchased a wetsuit. Four days after it arrived I got an email that its price was reduced. I contacted Backcountry for a price adjustment. Though I was within their stated timeframe I was told they didn’t have my size anymore so no price adjustment. I went online, saw they had the wetsuit in my size, and ordered it again at the reduced price. I will now have to return the expensive one. I asked Backcountry to comp the $8.95 return fee. By asking to be reimbursed for the return fee I was trying to make myself whole. In other words , it would have accomplished the same thing as a price adjustment. Backcountry refused to reimburse the return fee. It made no offer of any kind (a store credit would have sufficed.) At this point I’m left believing Backcountry does not honor its price adjustment policy by claiming it no longer has the size you ordered. I have bought other things from Backcountry before and so have my family members. I have never been in a situation to ask for a price adjustment. I don’t know if what happened was a mistake or was intentional deception. Either way, if I can find the product I want on another site, I will buy it elsewhere. This experience left a bad taste in my mouth. Date of experience: April 15, 2025