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Anonymous
I ordered a bike rack and sales person said i got lucky, the last one in stock. I purchased it hoping to get in this week for Memorial DAY weekend. No emails returned so i called to check. They sent my invoice but no tracking. Called back again and they said item on backorder as they sold the rack to someone else. They have no clue on leadtime, nor did they attmept to call me to let me know so i can look elsewhere. Totally bad customer service.
4 years ago
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Backcountry.com has a 1.7 average rating from 61 reviews

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