This shop is dodgy. The only thing UK-related about this shop is the name - everything is Germany-based. The 2-4 days delivery is only for within Germany (fine print) and doesn't apply to UK. It took them 6 days to even give the bag to the courier company. They read but didn't respond to an email (ever - the options below only go to 7 days - they never responded). The bag was bought as a gift and it arrived too late for the trip it was bought for (because it took 8 days, not the 2-4 days stated) - I thought that buying from a UK-based company would be quick - except it isn't UK-based, despite the name. It is just deceptive to call the shop bags.co.UK when it actually has NOTHING to do with UK. Buyer beware