Worst bank ever. I have been with them since 2004. with a balance of over $150,000 and at times close to $200,000. So, they have been making money using my money by giving high APR rate loans to people. And yet they offered me a terrible rate when I bought my house, I had to go with a different bank that I didn't have an account with. Lately I fell victim to a fraud committed by professional thieves making it very difficult for me to prove it was fraud. $3000 was stolen from my account into another BOA account. BOA wasted my time for months putting this through fraud investigation review. They refused to investigate the receiving BOA account, or provide me with their info. The first time they denied the claim, I appealed, they asked for a police fraud claim report, I provided that as well. They still denied it for the second time, they only care about their profits and no regards to you and your financial assets that is why they throw BS at you. I am opting out and moving to a different bank. Stay away from BOA.