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Farida Perani
I would give a zero star if I could. I saw a promotion on one of the social media platforms for fragrance refills for $2.75 & plug-ins for $4.95. I created an account and placed an order for 11 refills & 3 plug-ins and paid with my credit card (I believe it was for $50 some dollars) The order was for store pickup. Unfortunately I did not take a screen shot or realized that I did not receive a confirmation email. It was only after not receiving any text message for the pick up that I realized that my entire order had disappeared. And I couldn’t reorder as the ProMotion was over. Maybe it was a software bug or whatever but reading some other online reviews it seems like it’s a known problem. And, I am not new to online ordering. I was totally flabbergasted and disappointed with this experience.
8 months ago
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Bath and Bodyworks has a 2.4 average rating from 122 reviews

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