Ordered some wallflower refills off bath and body works Australian website. After a week of my order sitting in the Australian post tracking app as not sent I enquired what was happening. They said my mailing address was incorrect. Which was then confirmed. I am still waking a month after my order was sent. Enquired again as a month is ridiculous with no tracking details and haven’t heard back and been ignored. What an absolute joke. Worst customer service. Considering there aren’t many stores in Australia and most of us have to order online, I think you need to up your service. Regret buying the wallflowers while on holidays now as not I can’t get refills locally. Waste of money and waste of time.