I have tried to order online on two different occasions now and both times my card was charged, but my order was canceled by Bath and body Works because apparently magically none of the items that I ordered were in stock by the time they went to ship. There was no notification of cancellation. I had to contact them after my expected delivery date went by. Very inconvenient when you’re buying gifts. In my opinion, if you can’t hold up to your end of the transaction, you should not have an online option. That’s like walking into the store paying for a product and then them telling you you can’t have it cause they’re out of stock and you’ll get your money back in seven days. And the only reason I order online is because the closest Bath and body Works to me is 3 1/2 hours away.