I placed an order and realized I forgot the discount code. I followed the directions to cancel order (immediately after placing order) and it asked the question why you want to cancel. I answered it and the site just stopped. So I did it again. Stopped at the same place again. Did it a few more times and it finally said we can’t cancel your order I’ll get you an agent. Agent says sorry you can’t cancel now. We will send it and you have to take it to a store but you won’t get a full refund. So I got screwed out of tax and shipping because I followed the directions on how to cancel order and because it didn’t work I got penalized. I will stop buying from this store.