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Bax Music | order invoice J306299326 (1203340841) I have placed an order for "Devine Blitz Pa portable system" which contains two big speaker one mixer and mic and whole package should weigh about 21kg. The package delivery date was 28/11/20 but delivered in 01/12/20. But problem started when the Harmes courier delivered the item it was only power lead cable in a small tiny box ! I was shattered ! I have asked the courier they said this is the item they have in the particular tracking number provided by the sender. So I have contacted the BAX-SHOP for this and explained the situation.They said the lead cable was not fitting in the original package that's why they have send it in a separate parcel and main large package is on the way, because of Hermes unusual delay it is taking little longer.They send me another link for tracking the large package via email, but horribly it was showing nothing since last three days. So I have contacted them again and again but they are not responding my queries.lastly one officer answer my phone and said in system showing item has been delivered ! I have told him, in 01/12/20 some one from you said item is on the way but now you are saying it has been delivered ! what does it means?? No reasonable answer has given instead he hanged out phone by saying " matter will be investigated and will let you know ASAP. But its never happened. Now I have read all the reviews in Google and found that I am being scumed .There are lots of other people also complaining about this site. I have paid £152 for this "Devine blitz PA speaker system" and now at the verge of loosing whole money for nothing. I am still waiting......!!!
4 years ago
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