… The mat is good quality but the method of transportation to the customer is where the problem is. When it arrived it was in a bag I assume wrapped like that from the manufacturer, Bax Music then folded the mat in half and put it in a box that was used to transport it. When I unpacked the mat it had creases all down the length. I contacted Bax and found the customer service helpful, however the solution was to return it and they could not guarantee when I would get a replacement or if the packing would cause the same issue with the replacement. Because the mat has a rubber backing the creases have still not come out. I would not recommend buying this product. One other comment is the service manager only offered £10 compensation if I kept the mat, this I thought was an insult. I would advise caution using this company as the management do not care.