Having ordered my evh not knowing that… Having ordered my evh not knowing that the item I was ordering wasn't even in the UK but Netherlands did put me off a bit but straight away I received correspondence from Bax music on the delivery date ,due to uncontrollable circumstances ie convid that the delivery would be late due to border closures got a link sent from Bax music to their courier ups easy down load to phone and able to track delivery was a day late but under the circumstances I was pleased it came well boxed and protected from any damage.payment plan was so easy to set up though PayPal, definitely would use again the price of my guitar was slightly more but I believe due to shortages and high demand the price I was happy to pay rather than wait the 3 months I'd been told my a previous guitar supplier.