Ordered two guitar hangers on the 5th of January and got the following reply: “ Your product is in stock and we will send your order as quickly as possible.” What I was then advised was that my purchase is arriving from Netherlands; Netherlands, didn’t say it was in stock in the Netherlands. UPS then sent a message to say it was coming on Friday the 8th of January, then another to say it was coming on Monday the 11th of January, then another on Tuesday the 12th of January and another to say Friday the 15th of January. I’ve had no more updates and, more to the point, no delivery. I’ve been asked to write a review so here we are. I’ve had a response from BAX as I suggested they change their courier and they say my comments have been passed on to their transport department. Perhaps COVID is holding it up, maybe Brexit or possibly the U.S. Presidential elections?? Do yourselves a favour, try to get your purchases from anywhere other than BAX; it will probably save you a lot of trouble.