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Bryan MacIntosh
I've used Bax a few times before, but I principally bought from a well-known competitor from Germany. However, that company's ordering system is currently a mess with VAT payble separately to their courier (together with additional admin fees), and people are reporting lengthy delays to deliveries (with Brexit being blamed). Although Bax is based in the Netherlands, there was no such hassle. I placed an order on Friday evening & it arrived in north-east Scotland on Wednesday morning. It's the first time I've tried Fazley (their own house brand) but I have to say I'm impressed. I believe Bax are a bit slow in dealing with emails etc (they took 4 days to respond to an enquiry about a previous order; the said German company always reply within 24 hours) but as long as the prices are good and I'm getting decent products, it's not a deal-breaker for me. I'll certainly be using them again.
3 years ago
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