Should of read the reviews prior to ordering from these Fools! Purchased a Pioneer Controller on Sat 19th June RRP £540 Bax Price £487, to be delivered the following Wednesday. Had an Email from Bax saying that they’ve handed the parcel over to Hermes on The Sunday. Kept on checking the order with the tracking number provided to it saying the same thing everyday surpassing the due delivery date on Wednesday 23/6. Had to chase both Hermes and Bax to no avail. Called them on Thursday 24/6 for them to say they can’t refund me or anything as it’s been handed over to Hermes. Checked the app later night to get an update saying that Hermes have received it and that it’ll be delivered Tomorrow Friday 25/6. Get an Email from Bax to say it’s now with Hermes which I already knew. Lo and behold it’s now Friday and nothing has been delivered, with the app saying that it’s out for delivery for it to say somewhat later it’s too big and A Hermes Specialst courier will deliver it within 48 Hours. It’s now Monday 28th and with no product and Bax having the audacity to say we hope you’re enjoying your product in email sent today!?? Are you Taking the Biscuit? Don’t bother saving money and buy from a UK Retailer. They nearly made me miss a big gig that I had been booked for the weekend and went to Westend DJ as they’re always on point. Let’s see what they have to say and even it they acknowledge this review! As their Customer service and after sales are Abysmal!