Product never turned up. Hermes the supplier couldn't deliver despite having full address details and making no attempt to contact me. Communicating from Hermes has been non existent since despite leaving 6 messages on their tracker. communicaton from Bax periodic and not helpful. Canceled order but Bax refusing to process refund until Hermes confirm returning of goods leaving me completely in the dark as to where the goods are and when I will get my money refunded. Completely out of my control. Poor experience exacerbated by a very poor courier service. Left in hands of credit card company to deal with.